We hear from Ivonne Prugnaud (Managing Director, EMEA at Guest Tek), Aziz Fassassi (Senior IT Solutions Architect and Technology Leader, Accor) and Natalia Shapkina (Sales Director, Anevia) about how COVID-19 has affected the hotel industry.
We hear how Anevia have helped with the new challenges that the hotel industry is facing by providing free virtual channel licences to enable delivery of health & safety communication into guests’ rooms. We also hear examples of how hotels have used virtual channels and internal channels to promote additional services that generate extra revenues.
