Initially, when the lockdown ensued, like many, we were concerned about how it might impact us. We were quickly reassured that our business was inherently prepared for a situation like this. Our entire platform, operations, tools, and workflows exist 100% in the cloud. As lockdown measures went into place, business went on as usual for us. It was a smooth transition; everyone took their laptops, went home, and continued working.

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The Support segment enables and powers the BaM Content Chain® including monitoring, testing, communicating, and running compute and facilities. It encompasses a wide range of products and services, including supply and/or rental of video and audio monitoring, displays, test and measurement, KVM and PCoIP, compute power and cyber security, facility power and furniture as well as services to consult, design, build and run. For this special feature we have spoken with four IABM members with products/services covering KVM, ProAV, cabling and networking (Black Box), audio monitoring (Genelec), monitoring and testing (Telestream) and systems/technology integration (Diversified) about the state of the market today and the challenges and opportunities ahead.

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