Imagine if TV companies charged consumers by the minute to watch a football match. Or if your office rent increased when you had a particularly busy month at work.  Sounds preposterous, doesn’t it? Yet, this is exactly how many media management systems providers are currently pricing their services, and no-one is batting an eye, indeed, it is a model that is being extolled by many. But examination highlights that consumption-based models for management systems are only beneficial to smaller operators.

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Over the past few years, customer habits and expectations have changed rapidly, and operators and service providers must now deliver the highest quality content across multiple devices. To achieve customer satisfaction, video service operators and providers must collect huge amounts of user data in real-time.

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Knowledge Network is a different kind of broadcaster with an unusual set of requirements. Based in Vancouver, Canada, we are dedicated to the residents of the province of British Columbia, although online content is available across Canada. We are a licensed broadcaster and a registered charity, publicly funded through grants from the provincial government and through donations from viewers.

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