Signiant – Lost in Space: Bringing Premium Workflows to Every Project
Jodi Carter
Post-production teams today are expected to deliver more content, across more platforms, and always faster. Lost in Space is a post house built for that reality; one that combines premium workflows with the flexibility and efficiency modern productions demand.
CEO Carolyn LaVeglia and CTO Alex Santoro built the New York–based company on a simple but staunch belief that every creator deserves access to premium post-production workflows, not just those with studio-level budgets.
Democratizing High-End Post
Lost in Space works across a wide range of projects, from branded content and independent films to multi-part streaming documentaries. Their approach is deliberately flexible, built around the needs of each production rather than a rigid pipeline.
“Whatever that process looks like from A to Z, we do everything within it,” explained LaVeglia.
That philosophy has made Lost in Space a trusted partner for creative teams that want to think big without breaking the bank.
When the company landed its first large-scale documentary in 2023, their existing tools and ad-hoc file transfer methods began to show cracks. The volume and sensitivity of media demanded something more robust; a secure, reliable foundation that could scale with their growing ambitions.
A Moment of Necessity
That’s when the team turned to Signiant, the platform used by media companies worldwide to move large files quickly, securely, and intelligently.
“I remember when the decision happened,” recalled Santoro. “That was the day we said, ‘We got to call [Signiant] up today and get it, because it’s going to be essential to deliver and coordinate every single asset starting from the first shoot.’”
Santoro already knew Signiant well, having managed it at a major production company. “Ever since then I thought, this is the pinnacle of media transfer services and our clients should be operating at or above industry standard.”
After exploring alternatives, from WeTransfer and Dropbox to Aspera and MASV, the conclusion was clear.
“A lot of companies opt for the cheapest solution,” says Santoro, “but they’ll end up with five years’ worth of projects on Google Drive, or an insane amount of WeTransfer links. Signiant has always proven to be among the fastest and most reliable systems we’ve ever used.”
The Backbone of Collaboration
What began as a single urgent deployment quickly became central to Lost in Space’s operation. Signiant now underpins every file transfer across the company’s projects, from first-day dailies to final delivery.
By replacing hard-drive shipping and consumer-grade sharing tools with secure, branded portals, Lost in Space gained something invaluable: peace of mind. Every client interaction now happens within a controlled, professional environment.
That reliability has a tangible business impact.
“Sometimes in post, you’ll consider anything. If you pay this one yearly cost, the amount of headache that you could possibly save over the grand course of the year is a lot in dollars. This results in creating efficiencies for our clients who are operating on increasingly tighter deadlines and budgets,” LaVeglia stated.
Security Meets Flexibility
For Lost in Space, flexibility and security aren’t competing priorities; they’re two sides of the same coin. Every project’s setup varies from on-prem, cloud, hybrid, or shared NAS systems. Signiant’s storage-independent architecture lets the team connect to any of them directly.
“Being able to map Signiant to whatever storage the client wants is just amazing,” said Santoro. “We’re not locked into a single environment, and that gives us creative freedom.”
That freedom is fortified by enterprise-grade protection. End-to-end encryption, granular access controls, and compliance with major industry standards ensure sensitive materials remain secure. As the company pursues Trusted Partner Network (TPN) certification, a must for major studio work, and Signiant’s own TPN Gold Shield status gives them a critical head start.
Reliability That Pays for Itself
While some file transfer tools offer lower upfront costs, LaVeglia and Santoro see Signiant as the more sustainable choice. Time lost to failed uploads, corrupted transfers, or client confusion can easily exceed any perceived savings.
“For me, it’s so straightforward to sell through,” explained Santoro. “If Media Shuttle is part of the deal, we’ll spin up a portal, add the client’s branding and colors, and within minutes they’re impressed. It sets a tone of professionalism that reflects well on us.”
By baking Signiant into every workflow rather than treating it as an optional add-on, Lost in Space eliminates guesswork for clients.
“We don’t like to deviate from what we feel is the gold standard,” LaVeglia emphasized. “For us, Signiant is the highest standard.”
Saving the Day, Again and Again
The real test of any workflow tool comes when things go wrong, and in production, they inevitably do. Lost in Space has faced plenty of those moments: waiting for shipped hard drives, last-minute upload requests, or misplaced camera cards.
“It’s crazy because there are so many moments that it almost feels normal,” remarked LaVeglia. “You’ll hear, ‘The producer shipped both sets of drives together and they got lost. What do we do?’” The solution is simple; the team sends the producer a Submit portal link and has them upload the media directly from the field.
Those quick saves often have creative consequences. In documentary work, the ability to securely receive footage immediately can mean the difference between capturing a once-in-a-lifetime interview or missing it forever.
“If you tell someone, ‘We’ll get you a drive in three days,’ they might change their mind,” said LaVeglia. Being able to interact instantly keeps the momentum of the creative team going.
The professionalism of branded portals also reassures contributors when handling personal or archival material.
“It’s not just a public WeTransfer or Google Drive link that can be shared anywhere,” she noted. “It adds assurance and probably allows our teams to get more than they otherwise would have.”
A Partnership Built on Trust
Ultimately, Lost in Space sees Signiant not just as a solution, but as a trusted partner. When issues arise, support is fast and knowledgeable, a rarity in the post-production tech world.
That trust, LaVeglia stated, mirrors the standards Lost in Space sets for its own clients: being responsive, dependable, and always there when needed.
“It adds to our reputation, because this is a service that we’re not only using but reselling. It gives me the confidence to know that we have a backbone of a vendor that we trust and can rely upon. That honestly means everything to us,” LaVeglia explained.
