Over the past few years, customer habits and expectations have changed rapidly, and operators and service providers must now deliver the highest quality content across multiple devices. To achieve customer satisfaction, video service operators and providers must collect huge amounts of user data in real-time.
Imagine Communications Case Study – Knowledge Network Canada
Knowledge Network is a different kind of broadcaster with an unusual set of requirements. Based in Vancouver, Canada, we are dedicated to the residents of the province of British Columbia, although online content is available across Canada. We are a licensed broadcaster and a registered charity, publicly funded through grants from the provincial government and through donations from viewers.
