
VSN offers to its clients two different support plans, depending on their needs. The basic plan for support service includes assistance 5 days a week from 09.00 to 17.00h, same day replies to the cases opened and free software updates.
The Pro plan for Support Service broadens its technical support assistance up to 7 days a week, 24 hours a day, shortens the time response to 1 hour, gives high priority to all the cases and incidents registered and includes also free software updates for all VSN’s clients.
Since 2017, this support service is managed and provided through an online technical support helpdesk, including information of interest for the clients, such as the validity and date of expiration of their support contracts, the total cases opened, their technical details and their current status. Furthermore, this new platform comprises analytical report to check at all times the number of cases registered in the current month or year.
This support helpdesk, fully developed in HTML5, can also be accessed anytime through the mobile phone.
LET US CONNECT YOU TO
Other products from this company:


Artificial Intelligence Tools


VSN NewsConnect


VSN’s Support Service and Helpdesk


VSNBroadrec


VSNCrea


VSNExplorer BI


VSNExplorer BPM


VSNExplorer Exchange





VSNExplorer PAM


VSNExplorer Plugin for NRCS


VSNLivecom


VSNMulticom


VSNOne TV

Artificial Intelligence Tools
Main features:
Wide range of information: From the moment that a media file is ingested, users can automatically extract a great amount of data and information from the advanced image processing features (facial recognition, objects, places, organizations and logos), audio layers analysis (music, voice, speakers and audio effects), speech-to-text and automatic translation, Optical Character Recognition (OCR) or sentiment analysis or emotions' detection, among many others.
Automatic content cataloguing: Users can focus on content creation and news production, leaving the immediate cataloging of media to the its AI tools. They would only need to perform a quick control and validation of the metadata obtained, saving time and resources that can be reallocated. In addition, with AI they can obtain a higher volume of information, which is also more accurate and leads to a more precise and exhaustive categorization of content.
Advanced search functionalities: The volume of data generated from each media asset allows users to perform more accurate searches thanks to the big amount of options and parameters available. This way it is easier for users to adapt the search of content to their specific needs, reducing the number of results delivered by the system, which will only focus on those truly relevant to the user according to the keywords provided.
Quicker content creation: Thanks to the integration of Artificial Intelligence engines within VSNExplorer, it is now possible to automatically detect and retrieve specific video segments that comply with a set of given parameters and metadata, drag and drop these segments directly over VSNExplorer's web video editor, Wedit, and consolidate a final and already edited piece ready for broadcast, all without changing between windows.
Translation, captioning & subtitling: Subtitling process can now be automated thanks to language analysis, speech-to-text and automatic translation functionalities of AI-tools. These capabilities allow for the automatic translation and generation of captions in several languages of audio texts, delivering the corresponding text distributed by segment with mark-in and mark-out time codes.
Content moderation capabilities: Content moderation is sometimes mandatory depending on the legislation applied in the region where some specific content is being broadcasted. Sentiment recognition systems, image and objects analysis, and natural language analysis enable the automatic detection of sensitive or adult content, both within image and audio layers, so that they may be adapted or eliminated directly using a video editor like VSNExplorer's Wedit.
VSN NewsConnect
Main features:
Access from a single interface: Journalists and editors can access their NRCS, CG, NLE, studio playout and MAM systems from a single window, the NRCS system interface of their choice, without installing any additional software or hardware. This breakthrough allows them to make the most of their time and become more competitive in the execution of their tasks.
Cloud solution: VSN NewsConnect can be implemented in 100% Cloud environments thanks to its HTML5 development. This is a great added value to enhance collaborative work and remote production, allowing multiple users to create and produce news and live shows simultaneously from any geographical location.
Maximum compatibility: VSN NewsConnect is compatible via MOS with most NRCS and CG systems available in the market to allow reading the graphics template catalog and synchronizing the search and editing of graphics and media in a unified way. The system also features advanced integrations with most of the studio automation systems and Non-Linear Editors.
Remote interoperability: This plugin provides journalists with maximum freedom when creating a news story for any broadcast studio, since it is capable of adapting the media format and distribute it automatically to the different available receiving systems, even when these systems are from different brands or vendors.
Improved user experience: VSN offers broadcast and media companies the possibility to design their news production environment their way, so that users have at their disposal the best working tools that perfectly adapt to their needs from a single centralized environment. In this way, they can improve their efficiency and meet tight deadlines.
Access to an advanced MAM: With VSN NewsConnect, users have at their disposal one of the most complete MAM systems in the market within the interface of their NRCS, including powerful Artificial Intelligence (AI) tools for cataloging and advanced content searches, as well as one of the most agile web video editors available on the market, Wedit.
Latest updates (09/2020): Support for growing files for remote work environments. This development allows users to visualize the low resolution of a recording and start editing and working with it instantly, while it is still being ingested into the system. That is, they can simultaneously select video fragments of their interest, add them to the editing timeline, make quick video edits and consolidate the final piece in low resolution to send it to FTP or any destination for broadcast or publication.
VSN’s Support Service and Helpdesk
The Pro plan for Support Service broadens its technical support assistance up to 7 days a week, 24 hours a day, shortens the time response to 1 hour, gives high priority to all the cases and incidents registered and includes also free software updates for all VSN’s clients.
Since 2017, this support service is managed and provided through an online technical support helpdesk, including information of interest for the clients, such as the validity and date of expiration of their support contracts, the total cases opened, their technical details and their current status. Furthermore, this new platform comprises analytical report to check at all times the number of cases registered in the current month or year.
This support helpdesk, fully developed in HTML5, can also be accessed anytime through the mobile phone.
VSNBroadrec
Main features:
Continuous recording: The system records continuously in the specified storage without interruptions, 24/7 and autonomously, allowing to setup dedicated parameters to store the recording of the broadcast for the time specified by each user.
Clip extraction and content creation: Create segments, unify them, add blurring effects, logos and automatically publish to different locations, storages or social networks, encoding the media according to the required codec.
Broadcast monitoring: The system allows monitoring multiple radio signals, cable operators and TV channels in all market formats, displaying them both in video and streaming format, and simultaneously playing more than 32 signals on the same screen.
Automated archive: Automatic management of LTO or ODA robotic libraries. The system manages content (storage, archiving, clipping, etc.) through multiple hard disks.
Adaptive signal reception and distribution: The system is able to support various kinds of signals (Radio, TV, MPEG Transport Stream, YouTube Live, Instagram and Facebook Live) and redistribute them, adapting in each case to the available bandwidth to guarantee optimum quality in every stance.
Automatic transcription and segment detection: VSNBroadrec can transcribe the audio signal to text and automatically detect certain types of segments, such as news or ads.
VSNCrea
VSNCrea has been completely redesigned to offer broadcasters a brand-new, modern and user-friendly web interface that allows them to make quick and accurate decisions about when to broadcast a certain piece of content, thanks to its unified functionalities and workflows in one single interface.
It also provides useful extra information such as analytical data about the actual profitability of the content. As it is HTML5-based, the software will be accessible anytime anywhere from any web browser and device by multiple users simultaneously. Also, the possibility of running this software in the cloud will enhance the ability of users and departments to work together on a more collaborative basis.
The system can be used specifically within TV channels, radio stations or web TV platforms for traffic and scheduling, programming planning, advertising management and control of third-party TV rights acquired for broadcast, among others.
The system also includes a Smart Ads module that simplifies the management of campaigns in an automatic and intelligent way. It allows you to establish broadcast rules by time slots (e.g. children's content slots) to have greater control over the advertising that is broadcast and even manage different price ranges depending on the time slot and channel.
Other features include the ability to change language within the user interface, the consolidation of the final broadcast and the analysis of the programming and content return on investment (ROI) through analytical reports.
The VSNCrea traffic and scheduling system now also includes a content scheduling module for non-linear channels that allows for easy integration with any non-linear environment (Vod, OTT, Web TV, etc.), as well as a SaaS contracting option.
VSNExplorer BI
VSNExplorer Business Intelligence (BI) module has been specifically designed for broadcast and media environments. Thanks to VSNExplorer BI module, users can extract all the information related to media assets, media quality control processes, traffic, transcoding, and many others, presenting all the selected data in a wide variety of graphics and analysis reports. This way, companies can count on reliable information for their decision-making processes and business performance analysis, no longer needing to create those reports manually or through third-party systems, saving time and resources.
These reports can be customized according to each user or department’s needs, combining both automatically generated reports with customized graphics, thus accessing the precise information they need with information related to overall company performance segmented by geographical area. This system also allows users to monitorize their company’s performance from one single dashboard, granting users and managers more control over its evolution and corporate history.
Thanks to the clean and attractive presentation of data detected directly from any broadcast system, VSNExplorer BI module thoroughly analyzes the real performance of any content, media file, workflow, or use of any resource available for a specific broadcast and media company. All this information represent a real value for any company or corporation willing to improve its business processes and identify new business opportunities.
VSNExplorer BPM
Business Process Management (BPM) systems increase productivity, help detecting and managing bottlenecks, orchestrate and automate business processes and improve the integration of different systems and departments. Thanks to this software, audiovisual companies gain simplicity and efficiency, focusing on getting their operation close to the business. BPM tools are designed to improve company’s performance through the identification, design, execution, monitoring, control and analysis of every business process implemented by an organization. this systems help them automate and organize repetitive tasks and processes, freeing resources that can be reallocated to more creative tasks.
VSNExplorer BPM is VSN’s solution in this field, designed to offer all the necessary tools for business process management on any company or group of companies. With advanced features to have full control over workflows and actions, task assignment to users depending on the daily needs, total flexibility for being adapted and integrated with any system, VSNexplorer BPM helps companies to increase productivity from the very first day.
VSNExplorer BPM provides companies with the necessary tools to obtain better results and improve its performance creating Business Processes (BPs) adapted to their needs, integrating with both VSN and third-party solutions. VSNExplorer BPM enable the creation of synergies between different systems and users. Starting with a Processes Consultancy, and bearing in mind the specific needs of each company, VSN professionals, together with the customer, will orchestrate the different BPs that will automate and organize the different tasks and workflows concerning service, product or content production.
VSNExplorer Exchange
Main features:
- Accelerated file transfer (UMP): In order to achieve the most efficient and fastest file transfer possible, VSNExplorer Exchange relies on VSN's own acceleration protocol, UMP, which provides a fast and agile platform to ensure the continuity of high-quality video file traffic between subsidiaries or companies. Moreover, it allows to follow in real time all the file transfers.
- Automatic file transcoding: In addition to efficient file transfer, VSNExplorer Exchange also offers the possibility to automatically transcode files according to the original recording format and the one to be received in the different locations, according to the specific needs of each recipient. This setting can be done at the input as well as at the output.
- Subscription to contents of interest: It is possible to create content subscriptions for individual entities to automate the movement of files and optimize their transfer according to the subscription profile of each company or individual office. As soon as the contents of interest are entered into the system, they are received in a similar way to a news feed.
- Running orders and forecast management: Companies can plan in advance the production of certain pieces of content, allowing users to receive the them automatically as soon as they are ingested. It also offers the ability to work collaboratively on daily content running orders that are scheduled to plan the delivery of media files to all subscribed destinations.
- User permission management:The product features a complex system of rules and user permissions that allow the formation of hierarchies among the different profiles that access the system, so that some file transfers are made automatically, which improves the efficiency of transfers and the productivity of the company.
- Reports and dashboards: The system also includes an analysis module based on VSNExplorer Business Intelligence (BI) to generate analytical reports and dashboards, customized or automatically generated, that allow to evaluate the activity of each company and/or office or subsidiary and to analyze the volume of content transfers made and the performance obtained by sender, receiver and type of content.
VSNExplorer MAM
VSNExplorer MAM has also been integrated with the Artificial Intelligence systems of IBM, Google, Microsoft Azure and Etiqmedia for automatic metadata detection and content cataloging. This systems can also be “trained” (known as machine learning) to automatically detect informacion adapted to user’s needs, such as people first unknown to the system who will be automatically recognized from that moment on. Apart from facial recognition and objects analysis, thanks to AI systems VSNExplorer MAM can also perform advanced searches relying on metadata, automatic speech-to-text, translation and subtitling, advanced Cloud transcoding to different formats or even help on content moderation processes through the detection of sensitive or adult content, among others.
VSNExplorer MAM now includes Wedit, the web video editor integrated within VSNExplorer platform, to boost collaborative work and increase efficiency in media management and video editing through its cloud-based functionalities, whether assets are stored in deep archive, nearline or online files. 100% HTML5, Wedit allows journalists and editors to easily locate and edit media files within a single interface, without necessary changing to an NLE.
Main features:
- Open and scalable architecture: It easily integrates with existing or newly installed third-party systems, becoming the "orchestra conductor" of all workflows and ensuring a seamless transfer of files and information between systems. Its scalability allows the system to grow as the business grows, reducing the risk of quick replacement or obsolescence in the future.
- Ingest & Transcoding: VSNExplorer MAM organizes and manages all the media and content of a company, controlling all files from the ingest. Users can change the files' format (transcoding) depending on their needs and the system that they plan to use later, during the production, editing, delivery and broadcast or publishing of content.
- Advanced metadata structures: Create complex custom metadata structures, ideal for the most demanding needs in media cataloging and management. The hierarchy of areas and classes of metadata with inheritable properties allows for a totally versatile system, boosting collaborative work between several departments or multiple companies.
- Segment and layer cataloging: Segment cataloging allows for fast and easy access to relevant parts of a media file. This is specially useful for creating sport event highlights, press conferences, automatic transcriptions, quality check results, etc. Moreover, layer cataloging (strata logging), allows you to assign different thematic metadata layers (technical, documentation, marketing, etc.) to the same asset.
- Advanced content searches: For any media and broadcast company, it is essential to locate in a fast and easy way all its media assets. VSNExplorer MAM offers a tool for quick and advanced searching, which allows users to save time and to access any asset whenever is needed. You can also classify your content in different areas and add metadata layers depending on the type of asset.
- Thesaurus management: The correct integration and management of a thesaurus is essential for the archivists’ work. Create a list of standard terms for different usages to achieve terminological coherence when cataloging your content. In addition, the system allows for the validation of the proposed terms by the users depending on their permisssions.
Finally, VSNExplorer MAM is completely integrated with the main social media platforms, such as Facebook, YouTube and Twitter, allowing users to share content directly from their MAM interface, automatically converting media files into MP4 and completing the metadata required by these platforms with the metadata detected from each media file.
Latest product update (09/2020): The VSNExplorer platform has a new functionality for users to create dashboards from which to operate all the tools and functionalities of the system in a centralized way. Each user can create their own control and operation panels from the top menu of VSNExplorer and easily customize them by combining different widgets that allow to use and operate all the tools and functions of the VSNExplorer system from the panel itself and without having to open each one of them.
VSNExplorer MAM
VSNExplorer MAM has also been integrated with the Artificial Intelligence systems of IBM, Google, Microsoft Azure and Etiqmedia for automatic metadata detection and content cataloging. This systems can also be “trained” (known as machine learning) to automatically detect informacion adapted to user’s needs, such as people first unknown to the system who will be automatically recognized from that moment on. Apart from facial recognition and objects analysis, thanks to AI systems VSNExplorer MAM can also perform advanced searches relying on metadata, automatic speech-to-text, translation and subtitling, advanced Cloud transcoding to different formats or even help on content moderation processes through the detection of sensitive or adult content, among others.
VSNExplorer MAM now includes Wedit, the web video editor integrated within VSNExplorer platform, to boost collaborative work and increase efficiency in media management and video editing through its cloud-based functionalities, whether assets are stored in deep archive, nearline or online files. 100% HTML5, Wedit allows journalists and editors to easily locate and edit media files within a single interface, without necessary changing to an NLE.
Finally, VSNExplorer MAM is completely integrated with the main social media platforms, such as Facebook, YouTube and Twitter, allowing users to share content directly from their MAM interface, automatically converting media files into MP4 and completing the metadata required by these platforms with the metadata detected from each media file.
VSNExplorer MAM
VSNExplorer MAM has also been integrated with the Artificial Intelligence systems of IBM, Google, Microsoft Azure and Etiqmedia for automatic metadata detection and content cataloging. This systems can also be “trained” (known as machine learning) to automatically detect informacion adapted to user’s needs, such as people first unknown to the system who will be automatically recognized from that moment on. Apart from facial recognition and objects analysis, thanks to AI systems VSNExplorer MAM can also perform advanced searches relying on metadata, automatic speech-to-text, translation and subtitling, advanced Cloud transcoding to different formats or even help on content moderation processes through the detection of sensitive or adult content, among others.
VSNExplorer MAM now includes Wedit, the web video editor integrated within VSNExplorer platform, to boost collaborative work and increase efficiency in media management and video editing through its cloud-based functionalities, whether assets are stored in deep archive, nearline or online files. 100% HTML5, Wedit allows journalists and editors to easily locate and edit media files within a single interface, without necessary changing to an NLE.
Finally, VSNExplorer MAM is completely integrated with the main social media platforms, such as Facebook, YouTube and Twitter, allowing users to share content directly from their MAM interface, automatically converting media files into MP4 and completing the metadata required by these platforms with the metadata detected from each media file.
VSNExplorer PAM
Workflows automation enabled by VSNExplorer PAM liberate users from repetitive tasks such as media movement, transcoding and broadcasting, now automatically performed in the background. Production tasks and workflows are organized and signaled with visual cards (Kanban system), allowing users to assess projects at a glance. In addition, every digital asset is presented in a hierarchical display, accessible to every user, boosting collaborative work among users and departments. VSNExplorer PAM also allows journalists and editors to retrieve and track content in record time, whether stored offline, nearline or online.
Finally, VSNExplorer PAM also allows media previewing, segment selection and low-res editing through its web video editor, Wedit. This tool increases efficiency in media management and video editing thanks to its cloud-based functionalities, allowing journalists and editors to easily locate and edit media files within a single interface, without necessary changing to an NLE.
VSNExplorer Plugin for NRCS
VSNExplorer Plugin for NRCS is an add-on feature to the VSNExplorer solution for Media and Business Process management and has been fully developed in HTML5 to avoid the need to use or install additional hardware or software. It is compatible with most NCRS including Octopus 8, Inception from Ross Video, iNews from Avid, ENPS from AP News and others, and is integrated with the NRCS via the Media Object Server (MOS) Communications Protocol.
This MOS Media Bus is also integrated with CGs systems via MOS to read the catalog of graphics templates that are available, allowing the journalist to enhance the news item by synchronizing the media with graphics. Therefore the Web Plugin enables editors and journalists to edit and unify video files and graphics over the video and then drag and drop the final piece into the news item, including the possibility of re-editing it afterward. Later, the items can be even sent automatically to any Studio Playout solution, such as VSNLivecom.
VSNLivecom
VSNLivecom is a playout studio system compatible with the MOS protocol that can be integrated with most third-party NRCS systems currently available in the market. The integration of VSNLivecom with already existing systems is quick and perfect, consolidating a solid and robust playout process.
Its User Interface (UI) allows to operate the system by using multiple screens, as well as to totally customize it to meet the demands of its users, maximizing their experience and helping them to improve productivity. VSNLivecom’s main rundown allows to control up to 4 channels with its corresponding redundancies (8CH in total). Also, there are 4 more multipurpose lists for auxiliary channels (the system can handle up to 8 auxiliary channels) that can be used to launch studio resources, make previews or just for playing out different content to those in the rundown. In this regard, VSNLivecom even includes trim, loop, slow motion and other functionalities to further increase the potential of these auxiliary playlists.
The list of devices and video servers that VSNLivecom controls is inherited from VSNMulticom MCR system, allowing for the support of a very wide range of products. Some of the VDCP servers supported are: VSNOne TV, DVS, Grass Valley K2, Harris Nexio, Harmonic Omneon, Seachange and EVS, among many others.
Its revolutionary architecture has been designed to allow maximum simplicity, reliability, flexibility and high availability, while its client-server architecture allows different clients to connect to the same studio playout engine.
Moreover, VSNLivecom also allows for the configuration and change of the system without affecting the operation. Devices can be stopped without having to interrupt playout. Also it is possible to customize the operation views, for each studio and user and keep the settings for future sessions.
VSNMulticom
VSNMulticom is an advanced solution for the automatic broadcast of mono/multi channel TV that allows for an exhaustive content and broadcast workflow control, while providing an absolute security and robustness for 24x7 broadcast. One of its most competitive advantages is its independence from the equipment already installed in the broadcast infrastructure, since its homologated by manufactures such as EVS®, GrassValley®, Sony®, Avid®, Brainstorm®, Chyron®, Seachange®, Omneon®, Vizrt® and Pesa®, among others. Moreover, it is the only automation system that offers a global digitalization solution integrated with all the production, writing and archiving system, such as ENPS®, Avid®, EVS®, Front Porch®,Tarsys®, etc.
VSNMulticom’s simplicity allows to administer the system in an integrated way, no matter how complex the devices/inputs structure may be. There is no limitation in the number of devices to control, while the lists to control can be up to eight. The system allows to identify concepts, inputs and devices in an intuitive way. In a very simple manner, the user is able to drag & drop video content to create the rundown, making the task much easier.
Also, it proposes a flexible group of modules that offer a consistent solution for all the different broadcast and ingest tasks, independently of the chosen channel configuration. The operation is similar, but the system architecture is scalable and can be replicated on demand in a simple an easy way, according to the desired redundancy levels. This architecture allows for configuring this channels (SAT, CATV, TDT, Analogic) in a very simple way, guaranteeing that its broadcasting chains (devices associated to every route) are managed safely and avoiding mistakes.
Finally, its capacity to control one of the widest devices range in the market, from VTRs, matrices, mixers, graphic and subtitling systems, GPI devices, Flexicart libraries and LMS, among others, makes VSNMULTICOM an open and affordable system in any case or circumstance.
VSNOne TV
Fully integrated VSNOne TV Servers have on-board automation control, media storage and media DB, graphics engine, file/line/VTR ingest, clip playout, Time Shift, DVB IP/ASI TS Encoding Tools, DVB Subtitling & Closed Captioning and 4k High Frame Rate on some concrete playout configurations.
Being a part of broadcasting or live-production studio, the VSNOne TV server may be used as a multifunctional graphics design & playout station, which will tie graphics into the propagating video and format multi-layered compositions consisting of captions, scrolling text, video effects, on-screen graphics, logos, animated banners, live video fragments, Chroma Key, and 2D effects.
Each output (program) channel of VSNOne TV contains up to eight simultaneously functioning virtual channels for graphics output. Each channel contains its own playlist, with playing back graphic events. Each event may contain a multi-layered combination (without limitation on the number of layers) of text/graphic events.
Dynamic compositions technology is also available on VSNOne TV for Branding, Promo, TV News, Weather Forecasts, Economic information, Music Channels, etc. Moreover, an unlimited number of logos, captions, scrolling and crawling text can be played back on dynamic backgrounds.
In regards to live broadcasting, VSNOne TV is a server with ingest & playout application with capabilities that go far beyond other available products. Onboard media preparation tools allow the operator to define and organize content while recording is still underway. And with configurable shortcut keys, live asset and metadata updates, and built-in tool for instant navigation to key points in long pieces of media, VSNOne TV allows you to get your material on-air in record time.
Each VSNOne TV server may contain up to 8 SD-HD SDI inputs, to which signals from cameras and simple sources are sent (signals may be asynchronous), letting users apply live input sources to any object and animate the result in real-time, without the use of external scaler equipment.
Wedit
Wedit is an easy-to-use web editing tool that allows users to quickly edit and prepare videos for broadcast from one single interface, without necessarily changing to an NLE. Integrated within VSNExplorer platform as an add-on feature, this web video editing tool is 100% developed in HTML5 and accessible from any browser, operating system or device.
Its integration in VSNExplorer allows Wedit users to access and edit low-res video stored on-line, near-line or even in deep archive, edit sequences quickly by cut, generate cut lists; mark-in and mark-out segments with proxy frame accuracy, associate metadata to the editing cuts, quickly drag and drop video segments, record voiceover over the timeline and edit audio layers and, finally, unify it in a single clip ready for broadcast or export it as an EDL in case further editing in an NLE is required.
Wedit is the perfect editing tool for news and live production environments, allowing journalists and editors to get a news piece ready for broadcast within minutes, working on content even while it is being ingested or on-air/live. Its deployment in cloud environments also enables a more collaborative access and editing of video files, revealing itself as a highly valuable tool for broadcasters and news agencies.
In document and historical, legal or institutional archive environments, Wedit can help users compact archive images after a quick media or content search directly through VSNExplorer MAM.
Finally, in production and post-production environments, Wedit can be really helpful for quickly creating movies or TV shows trailers, promotions or advertising. The final result can be easily consolidated and delivered to an MCR system, such as VSNMulticom, for its broadcast on traditional TV, or to second-screens and Social media.
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Streaming Tv Apps
Norigin Media develops, evolves, and maintains your video streaming apps – whether you prefer to outsource, insource, or a combination of both. This offers:
- Fully Customisable design: Norigin Media translates your design into ready-made integrations. The flexible micro modular UI components adapt to the chosen device and help create custom-designed user interfaces, with a native feel across all devices.
- Proven Technology: Norigin Media TV App Framework includes analytics, player, and content integrations, specifically for each device or platform. This framework is used by many confirming its high quality of it.
- Developers' Experience: Norigin Media offers a cross-functional team to develop your streaming service on your desired devices, using a single codebase.
We deliver an outstanding platform that lets you get up and running in no time—and with minimal effort on your end on any device around the world.
CGI dira Medox
dira Medox
Multimedia Content Management
Everyday life for media enterprises working with multimedia content can be complex, the audio lies in a database; texts are saved somewhere as Word documents; pictures and videos are buried in folders and so on.
The new dimension of dira is our web-based multimedia content management system, dira Medox. In addition to functions such as storing, editing and searching for media assets, the solution offers some new features like a new organization system which enables cross-media operations, as well as an innovative and intuitive contributor system. dira Medox supports all media types, meaning that all audio, video, image, and texts can be stored in one place and found quickly and easily with our integrated search engine. Furthermore, users can easily edit metadata and compile different types of content into coherent multimedia stories.
Working with multimedia content has never been more convenient
Key benefits:
- Intuitive full-text search
- Ability to edit and create audio, images, videos and documents
- Web-based single-track audio editor for quick turnaround
- Built-in workflow engine for transparent control of technical processes
- Transcode multimedia content
- Use of descriptors and folders to organize content
- Contributor-management to reduce multiple entries
- Truly built with web technology for access on desktops and tablets
- Cloud friendly service oriented architecture
- Role-based configurations
- Multi-site functionality
Find out more about dira Medox
CGI offers a wide range of professional news and content delivery solutions for innovative media companies across local, national and international markets. This includes the market-leading flagship dira radio delivery software product family, serving many key players in broadcast and delivery.
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CGI OpenMedia NewsBoard
OpenMedia NewsBoard
CGI's cross-media planning tool
OpenMedia NewsBoard enables journalists and editorial teams to organize their story production process directly from everywhere.
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Key features include:
- Story-centric planning for full transparency
- Web-based for collaboration anywhere- Integrated agency feeds and social media for broad news access
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WHATS’ON
MEDIAGENIX started out in 1992 helping a commercial channel move away from Excel sheets and handwritten programme schedules. After decades of co-creation with an ever growing international customer community, MEDIAGENIX rank among the top of tech vendors in the international media industry, serving customers in Europe, the Middle East, the United States, Asia, Latin America and Oceania. Customers include public and commercial radio and TV stations, on-demand platforms, OTT streamers, telcos and their service providers.
Your benefits
Optimally exploit your content on any VOD services Driven by rights. Fully verified. Completely integrated with multiformat workflow management. Catch-up & preview services driven from the linear schedules.
Manage smart linear channels end to end Integrated workflows, from budget plan to fully crafted playlists. Automatically in line with rights,regulations, business rules, branding and marketing targets. Use the same toolset for your VOD operations.
Don’t leave money on the table Exploit your rights to the full. Always know the value of stock and schedule, and your ROI. Manage your commercial inventory.
Streamline the material workflow Manage and monitor the workflows for both VOD and Linear publication.
Integrate, automate & future-proof media operations Integrate with standard interfaces or with the toolkit to create your own REST API calls. Set up workflows across departments and systems.
Hit the targets and report on everything Calculate and report on statistics, quota values, financial information, content and all other kinds of information.
Effortlessly stay within legal boundaries Always be sure your scheduling is in compliance with parental ratings, and observes licence conditions and government regulations.
Build your audience Schedule promotions — automatically, manually or combined — based on ratings and targets.
MainConcept HEVC SDK
MainConcept HEVC SDK is a bandwidth saver compared to open source. According to the latest Moscow State University (MSU) codec performance comparison, MainConcept HEVC encoders showed 20% better bitrate efficiency than open source for fixed resolution video encoding. This makes MainConcept the leading choice for encoding HEVC/4K video content, allowing broadcast and OTT networks to save on bandwidth - with no loss in quality.
MainConcept HEVC SDK comes equipped with powerful features you won’t get from open source, including 8K/60fps live video encoding, Canon XF HEVC 4:2:2 10-bit decoder support, and advanced GPU acceleration to maximize video encoding performance on low-cost hardware, saving time and money!
Key Features
- 8K live
- 4:2:2 10-bit chroma for professional video
- Hybrid GPU acceleration
- HDR decoder with support for HLG/PQ and SDR conversion
- Canon XF HEVC 4:2:2 10-bit decoder support
- 30% encoding time savings with MainConcept’s patented Intelligent ABR (SABET™) technology
Save Time
- 20% better bitrate encoding efficiency than Open Source
- 2.5x encoding performance increase with Hybrid GPU acceleration
- Fast integration
- Codec optimization with MainConcept Professional Services
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Wowza Professional Services
How Can Wowza Help?
We've spent the last decade learning how to make live streaming easier, better, and more powerful.
New to Wowza?
Accelerate your time to success.
Rely on our team to install and configure your solution based on industry best practices. Get expert guidance on integrating our technology and optimizing your architecture. We offer a full suite of customized solutions — no matter what you’re trying to build.
Need Guidance?
Learn from the experts.
Learn tried-and-true tips and boost in-house expertise with classroom training that’s customized to your use case. We work with organizations that are new to Wowza, businesses offering onboarding services to their employees, and anyone looking for a refresher course.
Preparing for a Live Event?
Ensure it goes smoothly.
Benefit from dedicated support to help set up, optimize, and monitor streams during live broadcasts. Whether you need live event support or want to test out your scenario in advanced, we’ll give you the peace of mind to focus on business growth.
Need Something Else?
We can make it happen.
Build a solution that fits like a glove by letting us engineer the best system possible for your ecosystem. Need help developing an interactive app? We’re your people. Hoping to enhance your implementation? Look no further.
Pipe|Bridge, Sport|Bridge, Social|Bridge
Software Development
Our customers told us that they no longer needed another segregated point product company, they needed a partner that was flexible, engaging and responsive to help solve the most complex technical problems that traditional vendors were unable to. Those little pieces of technology that deliver very specific and bespoke functionality.
Our approach looks to strike the perfect balance between the speed of time to market, and security, reliability and performance. Each package of work is wrapped with a detailed set of documentation and service provider grade support.
Our design and development services work hand in hand with your organisation to deliver exactly to specification, time and budget.
Over the years we have architected, developed and integrated everything from media transformation and authoring tools, encapsulation and encryption products, white label applications and portals, media automation tools, media data aggregation solutions and presentation dashboards, tools and adapters, asset and metadata management, and more.
As a natural extension of our technology consulting, our software development services bring functionality, features or integration compatibility to your technology platforms and products.
VSN’s Support Service and Helpdesk
The Pro plan for Support Service broadens its technical support assistance up to 7 days a week, 24 hours a day, shortens the time response to 1 hour, gives high priority to all the cases and incidents registered and includes also free software updates for all VSN’s clients.
Since 2017, this support service is managed and provided through an online technical support helpdesk, including information of interest for the clients, such as the validity and date of expiration of their support contracts, the total cases opened, their technical details and their current status. Furthermore, this new platform comprises analytical report to check at all times the number of cases registered in the current month or year.
This support helpdesk, fully developed in HTML5, can also be accessed anytime through the mobile phone.
Professional Services
Our professional services include:
Consulting
- Systems architecture consulting
- Technical design
- Network troubleshooting
- Project management
- Lab Support
- Customized services
Installation Services
- Installation, configuration, and commissioning of sites
- Software configuration, updates and management
- System installation and setup services
- Resident support
- Staffing services / outsourcing
- Lab Support
- Staging services
- Systems integration
- Customized services
- Operational Services
- Network troubleshooting
- Network administration and management (on-site or remote)
- Periodic network health checks
- Special event on-site support
- Custom documentation
- Resident support
- Staffing services / outsourcing
- Systems integration
- Customized services
DOWNLOAD North America Case Study (Telecom)
Kosmogo Booking & Logistic Software
Artisto
Because Artisto is modular, it can be precisely tailored to the specific requirements of any audio application. Artisto can be flexibly configured with an extensive library of processing blocks such as routing, EQs, dynamics, web streaming, AoIP transmission, VoIP phone, recorder, player, loudness levelling and so on. These can be virtually wired together to build a processing pipeline for the desired workflow.
Running on off-the-shelf IT equipment or in the cloud, it eliminates the frustrations inherent in complex hardware infrastructures, solves interoperability issues and dispenses with the need for outdated, insecure control protocols. Artisto responds to any transport requirements from physical or virtual soundcards (AES67, Dante, MADI,…) to low-latency audio-video streams for the cloud (including SIP).
Artisto is fully configurable and controllable via a simple, open web API. Operations can be manual or automated, centralised or distributed, local or remote.
Artisto’s front-end is based on on the most common web technologies, and On-Hertz provides a library with commonly-used components, guaranteeing that any web developer can easily build custom interfaces that fit end-users’ needs.
By design and philosophy, Artisto is scalable and open. It doesn’t lock the customer into one solution. It allows them to choose what part of Artisto they prefer to use or to connect to third-party services.
ILLUMINATOR
Information is your greatest asset. ILLUMINATOR gives access to the key data that is vital to your business performance, presented in a way that is easy to visualise and interpret. Users access data through a client customisable control layer, known as a workspace, which sits on top of the core ILLUMINATOR framework. This allows the software to be tailored to exact client’s needs. The workspace provides users access to any data, whether mastered within ILLUMINATOR’S extensible database, or resident externally in other systems.
ILLUMINATOR allows users to view and manage data from legacy or difficult to maintain datasets, in a single environment. It can consume data in many formats reducing the need for multiple, disparate ‘data islands’ often constructed in spreadsheets, Access or bespoke SQL database solutions.
Work Together
In addition to the user defined Workspaces, the ILLUMINATOR core framework facilitates pre-built or custom functional module plugin capability. Existing modules can be adapted, or new and specially tailored modules can be created with Graphical Data’s support, to ensure you get the solution you need. These functional modules are designed to enhance the power of ILLUMINATOR, improving how users view and work with their data, on a daily basis.
All parts of the business can contribute; suppliers, contractors and customers can also engage if required. Each user has their part to play and every team member's input contributes to overall success. ILLUMINATOR’s communication features allow quick, consistent input and feedback to and from all.
Complete Integration
ILLUMINATOR allows multiple processes to come together in a single integrated workflow tool. These can include processes managed in other systems and if unified with Graphical Data’s RESOLVE software - exceptional end to end project performance improvements can be realised. ILLUMINATOR and its comprehensive toolkit are designed to manage large volumes of complex data. This can include systems procured from scratch, the re-structuring of existing databases, or the unification of data mastered elsewhere in multiple discrete repositories to provide a ‘single view of the truth’, ILLUMINATOR can deliver it all. ILLUMINATOR facilitates exceptional levels of software configuration to meet unique/specific data management requirements but can also realise these very rapidly.
Asset management databases and configuration management databases are numerous. However, ILLUMINATOR’s power is that in addition to these standard functions, it can be configured to be capable of much more. This includes integration of very unique data sets not normally managed in broad enterprise level applications.
BCi Digital Systems Integration
Comprehensive Systems Integration Support:
Early Stage Consulting
Vendor RFI and RFP Support
Budgeting and Detailed Project Planning
Vendor Selection and Solution Design
System Integration and Test Planning
End-to-End Platform Testing
Operations Transition and Training
Array
Up to four panels of any combination can be joined together
Electrical and data connections between panels via data bus
Ability to change panel configuration from production to production
Bright and clear OLED displays and keys
Connectivity – USB, network, RS422 (via network to serial box) and GPI (via network to GPI box)
High quality components – switches, wheel and T bar
Computer for running our production control software Avita Lite
Contemporary design
Innovative way panels are joined and locked together – no tools required
Made from steel with a highly durable finish and fitted with machined aluminum side cheeks and display bezel
Ergonomic layout with keys and displays angled toward the user by means of tapered design when multiple panels are joined together
Consulting and Integration services
Edge Data Center Services
- Consultations & Solutions
- Site selection based on individual needs
- Strategic and regulatory guidance
- Technical advice on hardware specs and optimal configurations
- Proof of concept (POC) testing
- Procurement & Deployment
- Equipment purchasing
- Transportation and delivery
- Customs clearance assistance
- Equipment installation and system/network configuration
- Network provisioning (Zenlayer’s IP transit is a blended network uses best carriers in each region)
- Monitoring and Maintenance
- 24/7 proactive device and network monitoring
- Custom-built tools that utilize best-in-class network monitoring software such as Kentik and Catchpoint to provide real-time network analysis